Agent serviciu clienti

Supply Chain & Logistics • Romania, București

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AUTO1 Group is Europe’s leading car trading platform which connects the automotive industry through technology. We lead business activities in more than 30 European countries and enable dealers can buy seamlessly via our brand AUTO1.com.

 

  • Assist the network of car partners for the transport of purchased cars;

  • Ensure to inform the car partners about statuses of transport orders / cars purchased;

  • Check the transport orders and make sure that the partner carrier complies with company policy in sending feedback;

  • Proactively inform the network of car partners about potential delays in transport and the operating schedule of the branches/logistics centers;

  • Explain transportation procedures;

  • Make sure you meet the company's business objectives and procedures in solving the cases of car partners. 

 

  • At least one year of work experience in customer support/ B2B

  • Experience in logistics/ transport

  • Strong communication skills

  • Ability to determine customer needs and provide appropriate solutions

  • Self motivated individual who can succeed in a dynamic, fast paced environment

  • Problem solver, self driven and very good assertiveness

  • Proficient in MS Office

  • Fluent in English (spoken and written)

What you will get:

  • Real impact - Your work will enable our business success and disrupt the car industry

  • A nice office just 1 minute far from Pipera metro station

  • Private medical insurance

  • Benefits package – Attractive salary

  • Success story - Your friends and family will be able to google your employer with “billion dollar startup club”

Apply now!

Complete your job application by uploading your CV at the top of this application form. You can upload additional attachments, such as a cover letter or portfolio at the bottom.