Account Manager German Market (d/w/m)

FinTech | Berlin , Germany | AUTO1 Group

AUTO1 FinTech is the digital enabler for innovative financial solutions in the international car trade and offers purchase financing for partner dealers of AUTO1.com, the online marketplace for the commercial used car trade. AUTO1.com is part of AUTO1 Group, Europe’s leading car trading platform. AUTO1 FinTech was established as a joint venture of i.a. Allianz, Deutsche Bank and AUTO1 Group.

    What you will do:

    • Responsibility for assigned dealers from the onboarding stage into continuous support
    • Cooperation with internal parties to resolve outstanding issues relating to assigned dealers
    • Support the collections team in communication with dealers and in stock audits
    • Identify pain points of dealers and escalate to find solution
    • Support in developing internal processes to better accommodate dealer requirements

     

    What you should bring:

    • Previous experience in account management or customer service
    • Fluent in German; Good English skills
    • Passionate about customer satisfaction
    • Innovative problem solver with out-of-the-box attitude

     

    What we offer:

    • An above-average monthly fixed salary
    • The chance to help shape the digital revolution in the used car market
      Open, performance-oriented start-up culture with short communication channels
    • Fun and challenging atmosphere working in a motivated team
    • Attractive discounts on BVG tickets, fitness studios as well as for products and services of numerous brand shops
    • Access to our occupational pension scheme
    • Office at the heart of Berlin with free snacks, fruit & drinks as well as team events and company parties
    • 30 days vacation