Head of Logistics (Last miles) - France (H/F)

Supply Chain & Logistics | Issy les moulineaux , France | AUTO1 Group

Founded in 2012, AUTO1 Group is now Europe’s leading car trading platform. By connecting buyers and sellers through technology the company enables dealers and consumers to trade seamlessly throughout Europe. 

Vendezvotrevoiture.fr is the European leader in the purchase of used vehicles. The company, with 400 branches in 11 countries, offers a unique, fast and convenient car sales service for consumers.

As an independent multi-brand platform, AUTO1.com is aimed primarily at the used car trade and offers over 60.000 professional partners the opportunity to buy and sell, making available a diversified portfolio of more than 30.000 vehicles, across 30+ countries. 

Autohero is an innovative online B2C retail platform for inspected, high-quality used cars at the best price. Here we provide access to a wide and daily changing range, and we offer private customers the opportunity to make their purchases completely online.

 

 

Job Description

  • As Head of Logistics - Last Miles Delivery, you will lead a dynamically growing last mile operation for Autohero in France.  Your role will be focused on managing and scaling our fleet of unique AutoHero trucks and ensuring the best car buying experience on the market. 

  • Deploy fleet of our unique AutoHero trucks to enable the best car delivery experience for every customer.

  • Lead and scale home delivery team of operations managers, order fulfillment managers and handover experts 

  • Build a delivery hub network and run the day-to-day last mile operations to reach our targets: best-in-class customer experience and high output at low cost .

  • Monitor closely customers feedback, take concrete measures to improve performance and ensure a strong continuous improvement culture among our employees.

  • Design and constantly improve procedures, training and onboarding materials to ensure high customer happiness and productivity across all delivery hubs and a very effective onboarding process.

  • Ensure legally compliant and safe work environments (incl. monitoring of rest- and driving times).

 

Qualifications

  • 5+ years of relevant experience with demonstrated success in managing last miles delivery.

  • Excellent team management skills, previous experience leading and managing a team of more than 20 team members (directly and indirectly), ideally across multiple locations.

  • Experience in scaling up businesses or demonstrated success in a leading position within start up operation is advantageous.

  • Self-starter with data-driven approach and capacity to solve complex problems in global setting.

  • Excellent communication skills in French, good communication skills in English are advantageous.

 

Additional Information

  • ​​​​An attractive salary package with a fixed and variable scheme.
  • Being part of the global leadership team with respective responsibilities and opportunities to significantly influence the growth of the French business.

  • Contributing to the success of a hyper-growth company and being part of the digital revolution in the car business.

  • A diverse and vibrant international environment.

  • From the former unicorn to a listed stock corporation, become part of our success story!